RETURNS ARE ACCEPTED WITHIN 30 DAYS FROM THE SHIPPED DATE. FINAL SALE ITEMS INCLUDE THE FOLLOWING: ACCESSORIES, COSMETICS, BODY SUITS UNDERGARMENTS AND ALL ITEMS MARKED AS "SALE".
ALL RETURNS WILL BE CREDITED TO THE SAME CREDIT CARD USE DURING THE ORIGINAL PURCHASE.
If there is any reason you are unsatisfied with the product, you may return your order to us within 30 days from the shipped date. All returns will be credited to the same credit card during the original purchase. You may return products by mail or in store.
For mail returns, you are responsible for the return shipping cost. The return shipping is non-refundable; unless you received a damaged, defective, or wrong item(s). All online returns require an original invoice to be present when returning your order. Returns must be unworn, unaltered, and unwashed with all original tags attached.
Once ready, include in the return package the original invoice. Mail your online returns to the following address:
Jeans Warehouse, Inc.
2612 Waiwai Loop
Honolulu, HI 96819
You may return an online purchase in-store at any of our Hawaii locations.
For in-store returns, items can be returned, exchanged, or replaced (if the item is in stock) at any of our Hawaii locations. Find your nearest Jeans Warehouse store by clicking here. To all in store returns, you must bring along all original packaging and original invoice. Bring with you an ID to verify identity.