RETURNS ARE ACCEPTED WITHIN 30 DAYS FROM THE SHIPPED DATE.
ALL RETURNS WILL BE CREDITED TO THE SAME CREDIT CARD USE DURING THE ORIGINAL PURCHASE.
ALL SALES FINAL ON PANTIES, EARRINGS AND SWIMWEAR.
If there is any reason you are unsatisfied with the product, you may return your order to us within 30 days from the shipped date. All returns will be credited to the same credit card during the original purchase. You may return products by mail or in-store.
For mail returns, you are responsible for the return shipping cost. The return shipping is non-refundable; unless you received a damaged, defective, or wrong item(s). All online returns require the original invoice to be present when returning your order. Returns must be unworn, unaltered, and unwashed with all original tags attached. Any returns that do not meet the following requirements are subject to a 30-50% restocking fee.
Once ready, include in the return package the original invoice. Mail your online returns to the following address:
Jeans Warehouse, Inc.
99-910 Iwaena Street
Aiea, HI 96701
You may return an online purchase in-store at any of our Hawaii of Guam locations.
For in-store returns, items can be returned, exchanged, or replaced (if the item is in stock) at any of our Hawaii locations. To all in-store returns, you must bring along items with tag(s) and original invoice. Bring with you an ID to verify identity.
Policy last updated 2024-01-11