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    In-Store Pickup Policy

    When will my order be ready for pick up?

    Orders can take 2-5 business days to get to the store. You will receive a “ready for pick-up” email once your order is available for pickup. If you do not receive email please contact customer service 808-839-2421

    How long do I have to pick up my order?

    We will hold your order in store for 10 days from when your order is ready for pickup. If it is not picked up after 10 days, your order will be canceled and payment will be refunded.

    You can extend your pickup window by 1 day by contacting your pickup store. You must do this o or before the end of your initial 10-day pickup time window.

    What do I need to pick up my order?
    Bring your email confirmation with the order number, along with a government-issued photo ID such as:

    • Driver's License
    • Passport
    • Military ID